About Us

Welcome to ONYX, where we redefine the standards of quality and service in the escalator handrail industry. As a premier supplier committed to excellence, we focus on delivering not only high-quality products but also an exceptional customer experience.

 

Our Mission

At ONYX our mission is simple: to provide top-tier escalator handrails with an unwavering commitment to customer satisfaction. We understand that in a fast-paced world, time is of the essence, which is why we prioritize short lead times without compromising on quality. Our goal is to ensure your projects run smoothly and efficiently, every time.

Why Choose Us?

1.⁠ ⁠Uncompromising Quality: We take pride in offering handrails that meet the highest industry standards. Our products are crafted with precision and durability, ensuring long-lasting performance and safety.

2.⁠ ⁠Customer-Centric Approach: Your satisfaction is our top priority. From the moment you reach out to us, you’ll experience a dedicated and personalized service designed to address your unique needs and preferences. Our knowledgeable team is always ready to assist you, providing expert advice and support throughout your purchasing journey.

3.⁠ ⁠Fast Turnaround Times: We understand the importance of meeting deadlines. Our streamlined processes and efficient production capabilities allow us to deliver your orders quickly, helping you stay on track with your projects.

4.⁠ ⁠Innovative Solutions: Staying ahead of industry trends, we continuously seek out and incorporate the latest advancements in escalator handrail technology. This ensures you receive products that are both cutting-edge and reliable.

Our Promise

At ONYX, we promise to uphold the highest standards of quality, service, and efficiency. Whether you’re working on a large-scale commercial project or a smaller installation, our team is here to support you every step of the way. We believe in building long-term relationships with our clients, grounded in trust and mutual success.

Thank you for considering ONYX as your escalator handrail supplier. We look forward to the opportunity to exceed your expectations and contribute to the success of your projects.

For more information or to get started with your order, please sign up for our customer portal or contact us today.